Satisfaction Guarantee
LaserTo's products are purchased directly from LaserTo by an end-user, we are pleased to offer a 7 days satisfaction guarantee. If you are not completely satisfied with your product, you may return it only in accordance with LaserTo's return policy for a full refund minus shipping cost.

Defective Product Replacement warrants its laser product against defects in materials and workmanship for a period listed in that product website page. You can send it back to us and we will 1) repair it at no charge, using new or refurbished replacement parts, 2) exchange the product with a product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product. You are responsible for shipping cost.

RMA Code
Any returning of product, you must first contact us for a Return Merchandise Authorization (RMA). You will be sent an RMA code, product return address and return shipping instruction. No returns will be accepted without an RMA.
When a product or part is exchanged, any replacement item becomes your property and the replaced item becomes's property. When a refund is given, your product becomes's property.